Last Updated: 08 June 2026

At Competent Forging Limited, we respect your privacy and are committed to protecting the personal information you share with us through our website, contact forms, email, phone calls, business inquiries, and other communication channels.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for products, quotations, services, or business-related communication.

India’s Digital Personal Data Protection Act, 2023 provides a framework for processing digital personal data for lawful purposes while recognizing individuals’ right to protect their personal data.

1. Information We Collect

We may collect the following types of information when you interact with our website or contact us:

• Name
• Company name
• Email address
• Phone number
• Address or business location
• Product inquiry details
• Drawings, specifications, or technical requirements shared by you
• Messages submitted through contact forms
• Website usage information such as browser type, device type, IP address, pages visited, and time spent on the website

We collect this information only when it is required for business communication, quotation processing, inquiry handling, service improvement, or legal and operational purposes.

2. How We Use Your Information

The information collected may be used for the following purposes:

• To respond to your inquiries
• To provide quotations and product information
• To process business requests
• To communicate regarding orders, specifications, delivery, or technical requirements
• To improve our website, services, and customer experience
• To maintain business records
• To comply with applicable laws and regulatory requirements
• To prevent fraud, misuse, or unauthorized access

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information only when necessary, such as:

• With internal departments for inquiry processing
• With service providers who help us operate our website or business communication systems
• With logistics, technical, or business partners when required for order processing
• With government authorities, legal bodies, or regulatory agencies when required by law

Any third party receiving such information is expected to handle it responsibly and only for the intended purpose.

4. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve browsing experience, analyze website traffic, and understand visitor behavior.

Cookies may help us:

• Improve website performance
• Remember user preferences
• Analyze page visits and website usage
• Improve content and services

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we make efforts to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purpose for which it was collected, including business communication, quotation records, order processing, legal compliance, dispute resolution, and record-keeping.

When information is no longer required, we may securely delete or anonymize it.

7. Your Rights

Subject to applicable laws, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information where legally permitted
• Withdrawal of consent for certain uses of your data
• Information about how your data is being processed

To exercise these rights, you may contact us using the contact details provided on our website.

8. Third-Party Links

Our website may contain links to third-party websites or external platforms. We are not responsible for the privacy practices, content, or security of those external websites.

Users are advised to review the privacy policies of third-party websites before sharing any personal information.

9. Business Communication

When you contact us through phone, email, contact form, or other communication channels, we may use your details to respond to your inquiry and continue business-related communication.

You may request us to stop non-essential communication at any time.

10. Children’s Privacy

Our website and services are intended for business and industrial users. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, or data protection standards.

The updated policy will be posted on this page with a revised “Last Updated” date.

12. Contact Information

For any questions, privacy-related requests, or concerns regarding this Privacy Policy, you may contact:

Competent Forging Limited
Faridabad, Haryana, India